Frequently Asked Questions

Are people allowed to make video content & post it to YouTube or other similar video sharing services?

Yes. We encourage our players to capture in-game video and screenshots and share them with the Community.


Are people allowed to monetize videos of Medieval Engineers?

Yes, players are free to upload the videos on Youtube and other video sharing sites with advertisements on them. See our video policy for more information.


Is the game available only on Steam?

Yes, at this moment you need a Steam account to play the game.


Where can I purchase Medieval Engineers?

You can buy the game through the our store and Steam. Other official online distributors include but are not limited to:

Note: You may also find other places where you can buy the game which are not presented here. This doesn’t mean that they are shady, but be very careful before you decide to buy through these services.


I have a technical issue with the game.

Please visit our Support Portal.


I have a game-play question.

Please visit the Steam Forums or our Discord Channel.


What if I bought the game and my system is below the minimum requirements or I am using an operating system which is not supported? Can I have a refund?

If you would like to pursue a refund you may do so through Steam.

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