NEWS

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SUPPORT HAS MOVED – NEW SUPPORT PORTAL

Keen Software House has created a support portal for all suggestions, bug reports, and technical support. With the activation of this portal, all forums with duplicate topics are being locked and will eventually be closed. Visit the support portal at support.keenswh.com We still accept technical support emails from support@keenswh.com but they are forwarded through our support software to Read More

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Update 0.6.3 Patch 4 – Minor Update

Hello, Engineers! With the EU’s new GDPR (General Data Protection Regulation) we had to implement some changes of our own as well. Primarily, this revolves around the crash log reporting, as the game isn’t tracking any personal data otherwise, so we updated our crash reporting screen to make it clear what exactly the log contains, Read More

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Update 0.6.3 Patch 3 – Minor Update

Hello, Engineers! This update we focused on some of the problems occasionally experienced in the multiplayer. We identified some scenarios that were causing grids to behave erratically on clients, even though they were behaving smoothly on the server. Now their synchronization is much better. We also improved Watchdog’s logging by removing barbarians and reporting trespassers. Read More

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Update 0.6.3 Patch 2 – Minor Update

Hello, Engineers! In this update we’ve resolved a memory leak that was causing memory consumption over long hours of uninterrupted play to climb steadily higher, eventually causing system performance deterioration. We also addressed the most common crashes over the past two weeks, and we will continue to monitor the game’s stability after this update. We Read More

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Update 0.6.3 Patch 1 – Minor Update

Hello, Engineers! Last week we released 0.6.3 and the new stat system has been met with a lot of enthusiasm! We see you have been enjoying the vigor system’s boost to your mining and building speeds to create your castles faster than ever before! We have been monitoring the stability of the game and noticed Read More

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Update 0.6.2 Patch 8 – Minor Update

Hello, Engineers! This will be the final update to 0.6.2, now we will focus on polishing 0.6.3 to ensure its quality is as high as possible. In this patch we improved the speed at which inventory items transfer between inventories when you bulk-move large amounts of items, the respawn camera is now positioned correctly on Read More

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Update 0.6.2 Patch 6 – Minor Update

Hello, Engineers! Another week, another update! This week we’ve implemented some code to prevent the grid coordinate system from getting into a corrupted state when deconstructing blocks that cause a building to split in half. This fix applies retroactively, and should fix some issues with the placement of larger blocks like battlements on walls. Additionally, Read More